Coronavirus: COVID-19 Update - Castle Vets Dorchester Skip to content

Coronavirus: COVID-19 Update

We are now open in Weymouth for medicine collection by appointment. We also have a limited number of appointments to see the vet available in the afternoon.

If you or anyone in your immediate family/household are unwell or showing symptoms that could be attributable to coronavirus (fever, cough, sore throat, loss of smell or taste) we respectfully ask you not to visit the practice at this time. If your pet requires urgent assistance please call to discuss this with us.

To order medicines, make appointments and for general enquiries we please ask that you in the first instance try our app (free to download here). If you are unable to use this then please use the phone to get in touch. You can use the app to talk to our team about general enquiries, for making medication requests and for booking appointments. We also have the ability to provide video consultations when needed.

Medicine collections are done in a socially distanced manner by placing on a table outside. To aid with this all collections are by appointment only and we usually ask you what car you will be driving, to help identify yourself when you arrive. We have collection slots available for Dorchester (Poundbury) and Weymouth branches.

When you arrive for your appointment please can you alert reception by ringing the doorbell and identifying yourself to the team. Please then wait outside or in your car until the vet comes to discuss your pet. At this time only pets are allowed in the building, owners must wait outside.

Payment is made over the phone by card or via our app.

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